Returns & Exchanges
At Blackmore, we stand by the quality of our high-performance electronics and offer a 30-day window for returns on all original, undamaged hardware. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your tech needs.
Initiate Your Request
Log into your Blackmore account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the device in its original packaging including all cables, manuals, and accessories to ensure a full refund and prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, ensuring any previous shipping labels are covered.
Inspection and Refund
Once our technicians verify the device's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing